When will I receive my refund?

Refunds are processed within 24-48 hours after the returned item is received and inspected.

WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $NZD- New Zealand Dollars

What is your return policy?

We offer a 15-day return window on most items. Products must be unused and in original packaging.

WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

Can I modify or cancel my order after it's placed?

Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.

How can I contact customer support?

You can reach us via email at theteam@customersupport.care or through our AI chat.

How do I start a return?

Visit our Returns Center https://gutterguards.net.nz/terms-conditions/returns-policy or contact customer support to initiate the process.

I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@customersupport.care

Is my personal information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your information.

DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?

NEW ZEALAND: Free delivery, 5-7 days Other countries: Free delivery, 7-10 days OUR DELIVERY PARTNERS

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.

DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

TOP CUSTOMER REVIEW

This diaper bag is huge inside but not bulky! I can fit everything I need for 2 babies under the age of 2 AND I can fit my wallet and keys on the side pocket so I don’t have to carry a purse.

-Aron G.

Beautifully crafted from vegan leather with an attractive laser cut detailing front panel; bringing a touch of luxury to this spacious tote design

Baby Travel Bag | Bay Diaper Bag

c/w BONUS machine washable changing mat & insulated bottle holder

Original price was: $269.Current price is: $249.

FREE FAST DELIVERY ACROSS NEW ZEALAND ON ALL ORDERS $90+ or more - Save $25

Multiple compartments including one internal zipped pocket helps to keep you perfectly organised while on the move.

Size: H 32cm x W 46cm x D 15cm
Weight: 0.9kg

DUE TO CURRENT DEMAND PLEASE ALLOW 5-7 DAYS DELIVERY
Direct To Your Door - All Across New Zealand

Original price was: $269.Current price is: $249.

Made from sleek vegan leather

Water resistant outer material and lining

Be 100% Fully Organised

Two easy access side drop in pockets
Wide main opening with secure zipped closure
Five internal and external pockets for all your essentials
Detachable long shoulder strap with patented integrated stroller straps

Frequently Asked Questions

When will I receive my refund?

Refunds are processed within 24-48 hours after the returned item is received and inspected.
WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $NZD- New Zealand Dollars
What is your return policy?

We offer a 15-day return window on most items. Products must be unused and in original packaging.
WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.
How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.
How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Can I modify or cancel my order after it's placed?

Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.
How can I contact customer support?

You can reach us via email at theteam@customersupport.care or through our AI chat.
How do I start a return?

Visit our Returns Center https://gutterguards.net.nz/terms-conditions/returns-policy or contact customer support to initiate the process.
I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.

Support Team: theteam@customersupport.care
Is my personal information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your information.
DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?
- NEW ZEALAND: Free delivery, 5-7 days
- Other countries: Free delivery, 7-10 days
OUR DELIVERY PARTNERS
Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.
DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

Baby Travel Bag | Bay Diaper Bag

Made from sleek vegan leather

Be 100% Fully Organised

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