DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

When will I receive my refund?

Refunds are processed within 24-48 hours after the returned item is received and inspected.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?

NEW ZEALAND: Free delivery, 5-7 days Other countries: Free delivery, 7-10 days OUR DELIVERY PARTNERS

WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.

Is my personal information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your information.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.

WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $NZD- New Zealand Dollars

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.

DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

Can I modify or cancel my order after it's placed?

Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.

How can I contact customer support?

You can reach us via email at theteam@customersupport.care or through our AI chat.

How do I start a return?

Visit our Returns Center https://gutterguards.net.nz/terms-conditions/returns-policy or contact customer support to initiate the process.

I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@customersupport.care

What is your return policy?

We offer a 15-day return window on most items. Products must be unused and in original packaging.

TOP CUSTOMER REVIEW

Nice product! Quality is really good. The large floor space coverage is ideal

-Collin T.

Perfect for babies as they learn to crawl and walk, this colourful mat will cushion inevitable falls.

Sale!

Baby Kids Play Mat Floor Rug

2m x 1.8m – padded waterproof double sided design

Original price was: $159.Current price is: $139.

FREE FAST DELIVERY ACROSS NEW ZEALAND ON ALL ORDERS $90+ or more - Save $25

Crafted from non-toxic PE cotton, this durable mat is moisture-proof, water-resistant, and comfortable.

Dimensions: 200 × 180 × 1cm (L x W x H)
Colour: Multi | Double sided design
Material: Environmentally friendly XPE materials, non-toxic, no odour
Washable: Easy to clean
100% Waterprrof:Milk stains and saliva will not penetrate into the mat reducing bacterial growth and providing your baby with a healthy and comfortable crawling environment.

DUE TO CURRENT DEMAND PLEASE ALLOW 5-7 DAYS DELIVERY
Direct To Your Door - All Across New Zealand

Original price was: $159.Current price is: $139.

PORTABLE

This baby plat mat can be easily folded into a small compact and easy to handle package. You can easily take the bay mat anywhere, and the storage is very versatile.

EASY TO CLEAN

This baby playing mat is 100% waterproof to food residue, milk stains or saliva. Use a wet towel to easily clean the baby mat clean for a safe and clean environment for your baby.

FULL BABY PROTECTION

The baby play mat for infants and toddlers is made of thick foam tile to keep a soft surface for playing and crawling.

Frequently Asked Questions

DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.
When will I receive my refund?

Refunds are processed within 24-48 hours after the returned item is received and inspected.
How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?
- NEW ZEALAND: Free delivery, 5-7 days
- Other countries: Free delivery, 7-10 days
OUR DELIVERY PARTNERS
WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.
Is my personal information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your information.
Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.
WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $NZD- New Zealand Dollars
How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.
DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
Can I modify or cancel my order after it's placed?

Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.
How can I contact customer support?

You can reach us via email at theteam@customersupport.care or through our AI chat.
How do I start a return?

Visit our Returns Center https://gutterguards.net.nz/terms-conditions/returns-policy or contact customer support to initiate the process.
I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.

Support Team: theteam@customersupport.care
What is your return policy?

We offer a 15-day return window on most items. Products must be unused and in original packaging.

Baby Kids Play Mat Floor Rug

PORTABLE

EASY TO CLEAN

FULL BABY PROTECTION

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