Baby Gifts & Everyday Essentials
About Baby Shop Company
Practical things for everyday family life.
For the stage you are in
Babies grow quickly. Our shop brings together baby and toddler gear so you can compare the product, its options and its price before buying.
Explore the range
Browse playpens and play yards, play gyms and mats, travel accessories, children's toys and everyday items. The current shop page is the source for what we sell.
About the business
Baby Shop Company New Zealand is a division of Caruso Consulting Co Ltd. Our administration office is at 8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand. The corporate address is Suite 19, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.
Before you choose
Read the dimensions and product instructions, and ask our team about any detail you cannot confirm. Our product photographs and option labels help you compare the available choices.
Delivery
Delivery within New Zealand is free on orders from $90. Below that there is a flat $25 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. Express delivery is also offered at checkout for $25: dispatch within 1 working day, then 3 to 5 working days in transit. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the Consumer Guarantees Act 1993 apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email theteam@customersupport.care and a person will answer, usually within one working day. Put your order number in the subject line if you have one. You can also write to us from our contact page.
Company details are in the panel beside this, and the policies are linked below.
Who is behind Baby Shop Company
Baby Shop Company is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Accessories
Baby Travel Bag, Water Baby Wipes, 6 x 80 Pack (480 Wipes), New Born Silk Gloves
Baby
Baby Blanket, Baby Walker, Baby Play Mat, Baby Bed Guard, Portable High Chair, Toy Rocking Horse, Silicone Baby Plate, Baby Hand and Footprint Kit, Baby Travel Bidet, Baby Play Gym, Infant Play Yard, Baby Playpen, Baby Car Camera, Inflatable Toddler Travel Bed, New Born Silk Gloves
For Mum
Baby Travel Bag, Baby Hand and Footprint Kit, Baby Travel Bidet, Baby Car Camera
Learning
Baby Walker, Baby Play Mat, Kid’s Digital Video Camera, Potty Training Toilet, Baby Play Gym, Hopscotch Floor Decals, Kids Electric Toothbrush
Playpen
Infant Play Yard, Baby Playpen
Safety
Baby Bed Guard, Portable High Chair, Infant Play Yard, Baby Car Camera, Inflatable Toddler Travel Bed, New Born Silk Gloves
Toys & Games
Baby Walker, Baby Play Mat, Toy Rocking Horse, Kids Play Tent and Tunnel
Everything we promise is written down:
Frequently asked questions
Where are you based?
Our administration office is at 8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand. The corporate address is Suite 19, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.
Which company am I dealing with?
Baby Shop Company New Zealand is a division of Caruso Consulting Co Ltd.
Do you have stores in other countries?
Yes. Baby Shop Company runs country stores elsewhere, listed on the brand's own site at babyshop.company. This store serves New Zealand.
What do you sell?
Baby and toddler gear for play, safety, travel and mealtimes. No clothing, nappies, wipes or formula.
Why is there no clothing or nappies?
Because the supermarkets already sell those well and cheaply. This shop is the kit that gets chosen once and then lives in the house for a year or two: the playpen, the play gym, the bed guard, the travel high chair.
Do you have a showroom I can visit?
No. It is an online shop. The Auckland address is an administration office, not a retail one.
Do you make safety claims about what you sell?
No. Where a manufacturer states a material, an age range or a weight limit, that is on the product page and identified as theirs. We commission no tests and hold no certificates, and no safety certification, test result or health outcome is claimed anywhere on this site.
Do you deliver across the whole of New Zealand?
Yes. Free on orders from $90 and a flat $25 below that, in up to 7 working days after dispatch within 2 working days.