{
  "shipping": {
    "summary": "Standard NZD 25 below NZD 90 after discount; free standard from NZD 90. Express NZD 25. Estimated 5 to 7 days plus handling.",
    "url": "https://mybabyshop.co.nz/shipping",
    "content_html": "\n<article class=\"prose-page\"><div class=\"container\"><h1>Shipping &amp; Delivery</h1><p class=\"prose-updated\">Last updated 7 September 2026</p><h2>New Zealand delivery</h2><p>Standard delivery is free when the goods total is at least <strong>NZ$90 after any discount</strong>. Below that threshold, delivery costs <strong>NZ$25</strong>. Express delivery is available for <strong>NZ$25</strong>, including on orders above the free-delivery threshold.</p><h2>Timing and tracking</h2><p>The source delivery estimate is 5 to 7 days, plus 24 to 48 hours for handling and processing. These are estimates. Express is a paid option; no separate guaranteed arrival date is supplied. Tracking details are sent after dispatch. Items from one order may arrive in separate packages.</p><h2>Australian destinations</h2><p>The original shipping policy also lists Australia with a 5 to 7 day estimate plus handling. The checkout country selector retains the destinations enabled on the source store. Prices and delivery fees stay in NZD: standard NZ$25 below NZ$90 after discount, free standard from NZ$90, or express NZ$25. For destinations outside New Zealand and Australia, ask our team for a delivery estimate before ordering.</p><p><a href=\"/track-your-parcel\">Track your parcel</a> or <a href=\"/baby-products-company\">contact our team</a>.</p></div></article>\n"
  },
  "returns": {
    "summary": "15 days from purchase for eligible voluntary returns, with original packaging and proof of purchase. NZ$29 handling deduction and customer-paid tracked return postage. Voluntary cancellation before dispatch processing carries a 12.5% fee; contact us within 12 hours. Statutory remedies under the Consumer Guarantees Act 1993 are separate and are not limited by these fees or deadlines.",
    "url": "https://mybabyshop.co.nz/refunds-and-returns",
    "content_html": "\n<article class=\"prose-page\"><div class=\"container\"><h1>Refunds &amp; Returns</h1><p class=\"prose-updated\">Last updated 7 September 2026</p><h2>Your rights in New Zealand</h2><p>These terms do not limit applicable rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Our voluntary change-of-mind policy is separate from your remedies for faulty, misdescribed or unsuitable goods under those laws.</p><p><a href=\"https://www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act\">Read the New Zealand Consumer Protection guidance</a>.</p><p>Contact <a href=\"mailto:theteam@customersupport.care\">theteam@customersupport.care</a> with your order reference before returning an item. We will confirm the correct warehouse return address.</p>\n<h2>Faulty, damaged, missing or incorrect goods</h2><p>Tell us about the problem with your order reference and relevant details. The shop covers the appropriate return charges for damaged or incorrect goods. Statutory remedies are separate from the voluntary fees and time limits below.</p>\n<h2>Changing your mind</h2><p>The store's existing policy allows returns within 15 days of purchase, with the original packaging and proof of purchase. Eligible change-of-mind returns carry a NZ$29 packing and handling deduction. You pay tracked return postage to the warehouse confirmed by our team. These voluntary conditions apply when you found a better price, changed your mind, ordered the wrong item, no longer need the item or chose a size that does not fit; they do not remove statutory rights.</p>\n<h2>Cancelling an order</h2><p>Contact us within 12 hours if a paid order needs changing or cancelling. The existing policy applies a 12.5% service and processing fee to voluntary cancellations before packing and shipping starts. Once dispatch processing has started, use the returns process. This fee does not apply to remedies required by law.</p>\n<h2>Refund processing</h2><p>The source policy states 24 to 48 hours after receipt and assessment of a returned item. Refunds normally use the original payment method; a credit can be arranged if you request it. Your payment provider may require additional processing time.</p></div></article>\n"
  },
  "privacy": {
    "summary": "Privacy and contact information.",
    "url": "https://mybabyshop.co.nz/privacy-policy",
    "content_html": "\n<article class=\"prose-page\"><div class=\"container\"><h1>Privacy Policy</h1><p>Last updated 7 September 2026.</p><h2>Who handles your information</h2><p>Baby Shop Company New Zealand is a division of Caruso Consulting Co Ltd. Contact <a href=\"mailto:theteam@customersupport.care\">theteam@customersupport.care</a>. The NZ administration address is 8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand. Our corporate office is Suite 19, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.</p><h2>Information you provide</h2><p>When you contact us or place an order, we use the contact details, delivery details, order information and messages you provide to answer you, process the order and arrange fulfilment. Do not send full payment-card details by email or chat.</p><h2>Payments and service providers</h2><p>Card payments are handled by Stripe and PayPal payments by PayPal when checkout is available. Payment details are handled by the selected provider. Order, hosting, email and fulfilment services receive the information needed to perform their role. Our international administration and service providers may process information outside New Zealand.</p><h2>Browser storage and analytics</h2><p>The cart uses local browser storage to retain product choices. Optional analytics loads after consent. You can change your consent with Cookie Settings in the footer. Support chat may load a third-party service. Read the <a href=\"/cookie-policy\">Cookie Policy</a>.</p><h2>Access, correction and retention</h2><p>Contact us to ask about access to or correction of your information. We retain order records needed for fulfilment, customer support and applicable record-keeping obligations. We consider deletion requests subject to those obligations. Applicable rights under the Privacy Act 2020 remain available.</p><h2>Questions and concerns</h2><p>Email our support team with your privacy question. You may also contact the <a href=\"https://www.privacy.org.nz/\">New Zealand Office of the Privacy Commissioner</a>.</p></div></article>"
  },
  "terms": {
    "summary": "Conditions of sale and statutory rights.",
    "url": "https://mybabyshop.co.nz/terms-and-conditions",
    "content_html": "\n<article class=\"prose-page\"><div class=\"container\"><h1>Terms &amp; Conditions</h1><p class=\"prose-updated\">Last updated 7 September 2026</p><h2>Your rights in New Zealand</h2><p>These terms do not limit applicable rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Our voluntary change-of-mind policy is separate from your remedies for faulty, misdescribed or unsuitable goods under those laws.</p><p><a href=\"https://www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act\">Read the New Zealand Consumer Protection guidance</a>.</p><h2>Terms &amp; Conditions</h2><p></p> We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.</div></article>\n"
  }
}